Mission

The mission of Systems & Platforms (SPA) is to work in partnership with campus IT providers, especially ITS departments, to provide for and sustain reliable, available, and responsive computing infrastructure. Our work helps our partners deliver information technology services to students, faculty, and staff of the University, and to external customers important to the University mission.

Vision

We envision a future in which pervasive information technology services and systems deliver value to our customers in an intuitive, seamless, flexible, and supportive manner. Our vision is to provide the infrastructure and layered services to make that possible for campus IT providers.

Areas of Focus

SPA provides server support for hardware and operating systems, including planning, installation, configuration and maintenance.  Support includes resource management, performance tuning and capacity planning, computer security, hardware and software problem source identification (troubleshooting), and data backup and restoration services. 

SPA provides oversight of the processes and procedures executed within the operating platforms. Operations coordinates the automated operations of jobs and processes and report distribution, establishing priorities based on departmental and University schedules and deadlines.